ORGANIZATIONS USING MYLOBBY VISITOR MANAGEMENT SYSTEM
Visitor management system Weldco Client logo
Visitor management system suez banner Logo
Visitor management system client logo NES
TC Visitor management system client logo
GE logo Visitor management system
Visitor management system client logo OP
Visitor management system the arc client logo
gilgal client logo Visitor management system
Visitor management system ortex client logo
Visitor management system bank client logo
Eplc investments Visitor management system client logo
Visitor management system Kinectrics client logo
Case Studies
Before engaging with MyLobby, OnePlan's visitors will just sit at the front lobby and wait, hoping that someone shows up to greet them. The receptionist was all over the place and could not focus on just being in the front desk because she is attending to other tasks.

"We started using MyLobby and  the results were great: I never had to worry about having a potential client not being attended to whenever I'm on tour. In customer service, it is important to have your customer greeted right away and get taken cared of."

 - Wayne Baijnauth, Director of Sales , OnePlan Business Center
Visitor management System client testimonial
Wayne Baijnauth
Director of Sales
OnePlan Business Center
Visitor management system client one plan
"Before engaging with MyLobby Visitor Management system, we were using an old fashioned sign in book - pen and paper, and you come to our company and call your sponsor to let them know you are here. Then you will sign out with pen and paper."  

"We started working with MyLobby because the prices were good, and customer services seems super good . The results were great: It's now easier for sponsors to know when their visitors arrive. We really don't have a physical receptionist so this [MyLobby] is really acting as a receptionist."

 - Megan Zangeneh, Marketing and Sales Coordinator , Kinectrics
Visitor management system client testimonial
Marketing and Sales Coordinator
         Kinectrics         
"Before engaging with MyLobby, we had a paper copy or a visitor book where every visitor will come in, fill out the little card in the book, and the receptionist will tear it from the book, keep a record of it, and put into a little badge profile and had it to the visitor. Then the receptionist will have to page all of the people in the building to let them know that the visitor has arrived.

"We started working with MyLobby The results were great: we were able to cut the amount of paging.  Suez is all about new technology, new solutions, and such, and as I look in the system, it peaked our interest because of how easy it is to use MyLobby and provide a more secure environment in our facility at the same time."

 - Terry Case , Facilities Manager Suez Water Technologies & Solutions
 Terry Case
Facilities Manager
Suez Water Technologies & Solutions
Visitor management system client sues logo
Benefits
- Saves time by connecting people faster 
- Reduce operational expense – Less human resources required
- Improve security with a clear head and shoulder picture of each visitor
- Maintains an up-to-date log visitor
- Easy to query visitors still in the building.
- Mass notification system – Sends Customize emergency messages to staff and visitors

Features
Track and identify visitors in real-time
Export data
Hyperlink visitors and host
SMS and Email notification
Two-way notification
Delivery notification
Slideshow presentation
Question and Prescreening 
Returning visitor
Waiver documents and signature
Customized mass emergency notification
Event Registration 
- Track and identify visitors in real-time
- Hyperlink visitors and host
- SMS and Email notification
-Two-way notification
- Delivery notification
- Slideshow presentation
- Sign out reminders
- Returning visitor
- Visitor picture
- Waiver documents and signature
- Auto sign out
- Badge printer
- Human voice prompts
- Customized mass emergency notification
- Customize visitor welcome page

Questions and Concerns
What distinguishes you from everyone else? 
Since our very first day in operation in 2005, we set out to provide solutions to help organizations communicate more efficiently and effectively with digital display technology. Moreover, our goal was to give the most value within the marketplace. This is true and no different, for the MyLobby visitor management system.
Our 14 years of experience serving corporate clients, has yielded us the proficiency to deploy and Maintain Devices that are reliable and easy-to-use. We're not just selling a visitor management system instead partnering with our Community users that share the same concerns and desires you have for your facility.
Our client contacts are usually; Facility Managers, Office Managers, Security Personnel Environmental Health and Safety managers. All of these individuals have one thing in common, concerns of building efficiency, security and most of all the safety for each person in the building.
Together we learn and share knowledge. Each client has presented us with their unique challenges and concerns. We’ve been able to work through these challenges and MyMedia has been able to leverage the experience of other facilities while keeping each client anonymous and confidential.
Although our real secret to success is, our ability to understanding each client’s problems, getting very granular and understood their challenges, is what we do best. At that point, we are able to share our knowledge base and experience which leads to an even more compelling and even more robust solution for their specific problem also adding additional value to their business process which brought even further efficiencies.
One of the innate skills set our founder John Liberatore understands complex operations. With his background in food technology and adopting HACCP food manufacturing practices which are the equivalent of ISO 9000 for the food industry. HACCP initially developed by NASA. This discipline is very detailed and focuses on yielding the best possible outcome. As a result, MyMedia has adopted this discipline when creating solutions for its clients.

What exactly are you promising? What evidence do you have to back up these promises and claims?

We are promising and easy to use visitor management system that has features that improve the organization's ability to connect visitors with host meanwhile increasing the security of the facility. We are also developing the following :
• Faster connections from host to visitor
• Better experience for visitors and employees
• Streamlining Courier delivery notification to employees
• Smaller office Square footage required
In addition, to back our claim you can see our video case studies form your clients sharing their experience on the link below:
https://vimeo.com/album/5827863

How do I present this to my Team? 
The best way to present this to your colleagues this to start by introducing is by capturing what your current system can do and also identifying some of the deficiencies that are essential to the operation of your facility. Our clients often asked himself the following questions:
Are we able to visually identify each visitor who comes in the building?
Are we able to track when a visitor has entered or left the building?
How legible, is the visitor sign-in sheet in the event we need to read the names to account for the visitors in the building during an evacuation?
In the event of an emergency where we are not able to retrieve the logbook can we still account for visitors in the building?
If there is a security concern in the building and we need to quickly identify an individual(s) visitor with a picture of what they look like can we do that within a matter of minutes?
If we needed to report metrics of visitors that have entered the building at a particular given time of any past weeks or months, are be able to report back on these metrics quickly.
When large groups are visiting our facility can we process them quickly without bottlenecking the front reception area?
Are we able to identify or asked for visitors the purpose of visit in our logbook?
Are we able to identify and confirm contractors have agreed for our safety standards?
Can we confirm and audit contractors billable hours on any given service call?
Are we able to have visitors or contractors answer a specific set of questions and capturing those answers upon their visit?
Can we send reminder messages to visitors to sign-out?
Most of our clients had these deficiencies. Or if they were able to address some of these above points, it was usually extremely time-consuming and not practical for their operation. A Mylobby visitor management system you can solve all of these about points: moreover, the optics of having a visitor management system at your reception adds a level sophistication to your facility.


What type of support do you offer? 

All initial support provided via email. If an issue cannot be resolved by email, we will make arrangements to escalate to have a support phone call with one our qualified support specialist. 
Who are you guys, anyway?

Our parent company is MyMedia Inc. est. in 2005. Our goal, to provide organizations communicate more efficiently and effectively with digital display technology.
Most of our projects consisted of digital signage deployments to assist corporate communication and HR with internal communications. Eventually, the business evolved to customize applications for manufacturing and service businesses. There was a real need for providing real-time data and insights to the operation of our clients. Customized application development range from:
• Data visualization dashboards
• Data visualization with business intelligence
• Digital wayfinding
• Digital job boards
• Daily events display (pulling data from calendars)
• Boardroom booking Applications
As MyMedia Inc evolved, the businesses were always studying how to do communicate with greater efficiency and how they can automate the process

How do I know your solution will work for me? 
We have a list of questions to understand your requirements for your Visitor Management System. If we see something that we cannot do, we will let you know immediately, so that you do not have any surprises.
Besides, if there are features that we currently don't have today, we can always share with you a workaround or let you know our roadmap for those features.
What are the typical contract terms? 
The Mylobby Visitor Management System terms are 12 months. All subscription terms paid annually. 

Where did you get the idea to offer this solution? 
Our constant quest for looking for way’s organizations can communicate more efficiently some offerings in the marketplace that was starting to use a digital display to replace the paper and pen sign-in sheet or log book. Based upon our mission, we saw an opportunity that tied into our area of expertise. We saw these offerings had a lot more room for improvement, so we decided to build a better mousetrap. In this case, a better Visitor Management System.
We took our experience from the digital signage world and applied it to our offering for a visitor management system. One of the initial features we added it was the capability to have a slideshow presentation when not in use. Often, a visitor management system is idle until someone is sign-in. Therefore, we saw this was an excellent opportunity for leveraging Digital display equipment for a chance to communicate with visitors, similarly to how we viewed a digital signage display in the lobby.
Do you guarantee the product?
.  We offer a 30-day money back guarantee. If you're not happy, you will get a full refund.  We can only afford happy customers.

Can we buy our hardware for the Visitor Management System?
Our primary goal is to offer as much value as possible. If the client feels it’s best to use their equipment, we cannot support the solution fully. Therefore, we recommend purchasing the devices from us directly so you can have the best possible experience.
Our IT department has strict concerns about putting devices on our network, how do we address this?
From time-to-time, we do have clients get some push back from are their IT department. With claims such as they don’t support Devices from outside vendors, or it may not be vetted to be on their network. The solution is to provide a separate Mobile data provider. This usually puts the IT department at ease as they would not be required to support this device.

THE TEAM
Founder of Mylobby Visitor management system
John Liberatore
President & CEO

Current: President & CEO, MyMedia Inc. (2005 – Present))
Previous: VP, Pasta International, (1991-2004)

Visitor management system Eng/ Developer
Mo Essam
Senior Content Developer

Senior Content Developer, MyMedia Inc. (2011-Present)
Freelance Web Developer (2004-2010)

Maria Isabel Garcia
Business Marketing Consultant (Feb 2014 – Present)
Visitor management system Business Development manager
Cherry Curtis

Business Development Manager (March 2017 - Present)

Assistant Operations Manager at MyMedia Inc. (Jan 2014 - 2017)
Visitor management system Project Manager MAry Mendoza
Mary Mendoza
Project Manager (May 2018 – Present)
Abdelrahman Al-Nwilati
Adminstrative Assistant (January 2016 - Present)

Michelle White
Sales Associate (July 2017 - Present)

Operated by MyMedia Inc
380 Lexington Ave., 17th Floor New York, NY  10168 USA
HQ : 5063 North Service Rd Suite 200 Burlington, ON L7L 5H6
Toll Free: 1-866-636-0636

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